Terms of Service

These Terms of Service ("Terms") are a binding agreement between you ("you", "the client") and Skyen Systems Pty Ltd (ACN 701 564 730), a company registered in Victoria, Australia, trading as Be My Growth ("Be My Growth", "we", "us"). They govern your use of bemygrowth.com and any services you purchase from us.

1. Who we are

Be My Growth is a registered business name of Skyen Systems Pty Ltd. Your contract for services is with Skyen Systems Pty Ltd. Invoices, receipts and any legal notices will be issued in that name.

2. Our services

We provide social media management, content creation, paid advertising management, search engine optimisation, brand identity design, email marketing and related services, delivered as monthly packages or as separately scoped work.

The specific services, volumes and inclusions for your engagement are those set out in the package you purchase or in a written scope we agree with you. Where a written scope and these Terms conflict, the written scope prevails for that engagement.

3. Packages, websites and what is not included

Package websites are static, brochure-style sites. Anything database-driven — including booking systems, e-commerce, user logins or member areas — is outside package scope and is quoted separately. Third-party software and database costs for that work are paid by you.

Hosting, domain registration and business email are not included in published package prices. Where your domain costs under AUD $50 per year, we will register and host it at no additional charge. Domains above that amount, and business email, are billed to you at cost.

Advertising spend on Meta, Google or any other platform is paid by you directly to that platform. Our monthly fee is separate from media spend and does not include it.

4. Fees, GST and payment

Package prices are published in Australian dollars and exclude GST. Where GST applies, it will be shown separately on your invoice and added to the amount payable.

Fees are billed monthly in advance. We accept payment by card and by bank transfer. Payment is due by the date shown on the invoice.

If payment is not received by the due date we may pause work on your account after giving you notice. We will resume once the account is brought up to date. We are not responsible for results affected by a pause caused by non-payment.

We may change our prices on 30 days' written notice. Any change takes effect from your next billing month after that notice period.

5. Minimum term, cancellation and notice

Engagements have a minimum term of three months. This allows time to set strategy, produce the website and see initial results.

After the minimum term your engagement continues month to month. Either party may cancel by giving 14 days' written notice. Notice takes effect at the end of the current billing month, or the following billing month if fewer than 14 days remain in the current one.

If you cancel during the minimum term, you pay only up to the cancellation date. However, ownership of the website produced under your package does not transfer to you until the full three-month minimum has been paid — see clause 7.

We may cancel with 14 days' written notice, or immediately where you are in material breach of these Terms, including non-payment or use of our services for unlawful purposes.

6. Revisions and approvals

Each deliverable includes two rounds of revisions. Further revisions are charged at our then-current hourly rate, quoted to you before any additional work begins.

Where we submit work for your approval and you do not respond within five business days, we may treat it as approved so that the schedule is not delayed. We will always tell you before doing so.

7. Ownership of your accounts, content and website

Your social media accounts, advertising accounts, audience and customer data remain yours at all times. We access them to perform the services and return or relinquish access on request.

Content. Ownership of the content we create for you — posts, copy, visuals, campaigns — transfers to you on payment of the invoice for the month in which it was produced. Once that invoice is paid, that content is yours to keep and use without restriction.

Website. The website produced under your package is licensed to you during your engagement. Ownership transfers to you once the three-month minimum has been paid in full. If you cancel before then, the licence ends and you may not continue to use the site unless you pay the balance of the minimum term.

Our materials. We retain ownership of our own templates, internal processes and any tools we use to produce your work. Nothing in this clause transfers those to you.

We may show work we have produced for you in our portfolio and marketing unless you tell us in writing that you would prefer we did not.

8. What you provide

You are responsible for giving us timely access to your accounts, and for the accuracy and legality of any material you supply — including images, logos, product claims, testimonials and customer lists. You confirm you have the rights to everything you give us.

We may decline to publish material we believe is inaccurate, misleading, unlawful or in breach of a platform's rules. We will explain why.

9. Results

We do not guarantee any particular result — including reach, engagement, ranking position, lead volume or revenue. Search engines and social platforms control their own algorithms and policies and change them without notice.

We will perform the services with due care and skill, publish to the agreed schedule, and report honestly on what happened.

10. Confidentiality

Each party will keep the other's non-public business information confidential and use it only for the purposes of the engagement. This obligation continues after the engagement ends.

11. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.

12. Liability

Subject to clause 11 and to the fullest extent permitted by law, our total liability arising out of or in connection with the services is limited to the fees you paid us in the three months immediately before the event giving rise to the claim.

We are not liable for indirect or consequential loss, loss of profits, loss of data, or loss arising from the acts, policies or outages of third-party platforms.

13. Changes to these Terms

We may update these Terms from time to time. Where a change materially affects your engagement we will give you at least 30 days' written notice. Continuing to use the services after that period means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the State of Victoria, Australia. Disputes are subject to the non-exclusive jurisdiction of the courts of Victoria.

15. Contact

Skyen Systems Pty Ltd trading as Be My Growth (ACN 701 564 730), Unit 18, 285–287 Derrimut Rd, Hoppers Crossing VIC 3029, Australia.

General: hello@bemygrowth.com · Billing: billing@bemygrowth.com · Privacy: privacy@bemygrowth.com

Phone and WhatsApp: +61 470 530 773